Shipping & Store Policies
*Special Note on Pricing* We try to keep all prices current that are stated on the website. However, there may be instances where prices have not yet been updated to reflect the current selling price for that item. We will only honor current selling prices. Updating pricing is an ongoing, time consuming task. Please understand this and call if you think the price may not be right. Thank You.
Accepted Methods of Payment. We accept Visa, Mastercard, American Express, & Discover thru PayPal. YOU DO NOT NEED A PAYPAL ACCOUNT TO ORDER. We also accept money orders, & personal checks (with a 10-day hold for the check to clear). We do not accept credit cards directly only thru PayPal which we feel is a more secure way to pay for purchases online.
To avoid declined orders, make sure the billing address matches the address for the credit card used. This a Fraud protection feature protecting you, our customer, as well as GreatBowHunting.com Thank You
Products shipped directly from the manufacturer will have appropriate shipping charges added. This will always be stated with product description.
Shipping Time. The time needed to ship merchandise will vary depending on the shipment's location and the particular time of year. Customers should expect a 7-10 day delivery time from the time the order leaves our warehouse.
Shipping Methods. Merchandise will be shipped using Standard Ground Service (usually ships within 3-6 business days depending on location) where possible. Contact us if you need the items in less than three business days. In addition, some items may be shipped directly from the manufacturer to customers. Allow extra time.
Standard Ground Shipping Charges are by merchandise total as follows:
Continental United States
0.01 to $25 -- $5.95
25.01 to $50 -- $8.95
50.01 to $75 -- 10.95
75.01 to $100 -- $12.95
100.01 to $150 -- $14.95
150.01 to $200 -- $16.95
200.01 to $300 -- $18.95
$300 or more -- $21.95
CANADA: PLUS $5.00 SURCHARGE
00.01 - $50.00 -- $15.95
$50.01 - $75.00 -- $16.95
$75.01 - $100.00 -- $17.95
$100.01 - $150.00 -- $19.95
$150.01 - $200.00 -- $20.95
$200.01 - $300.00 -- $23.95
$300.01 OR MORE -- $25.50
INTERNATIONAL ORDERS: PLUS $10.00 SURCHARGE
0.01 - $25.00 -- $11.25
$25.01 - $50.00 -- $11.95
$50.01 - $75.00 -- $22.51
$75.01 - $100.00 -- $33.76
$100.01 - $150.00 -- $45.44
$150.01 - $200.00 -- $67.51
$200.01 - $300.00 -- $90.44
$300.01 AND MORE -- 135.45
**SALES TAX IS ONLY CHARGED FOR NEW JERSEY RESIDENTS**
Damaged Shipments. Damaged shipments from handling must be claimed with the freight carrier. If any cartons are missing or damaged, be sure to note this on the freight bill. If you notice concealed damage after the driver has left, keep all the packing and call the freight carrier to return and inspect the damage and file a claim. We are not responsible for damage caused by the freight carrier.
Manufacturers Defects. If a product appears to have a manufacture’s defect, email our Customer Service department for instructions. Do not return products to us without first contacting us to receive instructions. If an item is to be returned to us due to manufactures defect, you must first receive a Return Authorization Number. No packages will be accepted without a Return Authorization Number written clearly on the package.
Return Merchandise Policy. Permission for any return merchandise must be secured from our return department. Notify us immediately upon receiving your order if you are not satisfied. You must email the refund request to support@GreatBowHunting.com (with "RETURN" in the subject field), at which time the return authorization number (RA#) with return instructions will be sent to you. No packages will be accepted without a Return Authorization Number written clearly on the package. Products being returned must have a RA# issued before returned.
You will receive your refund within 30 days from the receipt of the returned merchandise.
There is a 10 days maximum from invoice date to obtain Return Authorization number.
Item(s) MUST be in Re-Salable condition, with original packaging and all materials that came with the item.
**UNDERGARMENTS ARE NOT RETURNABLE DUE TO HYGIENE ISSUES UNLESS DEFECTIVE.
**DISCONTINUED ITEMS ARE NOT RETURNABLE.
**ITEMS THAT ARE SPECIAL ORDERED FOR YOU ARE NOT RETURNABLE UNLESS DEFECTIVE.
Restocking fees apply as follows: Returned item-a 15% restocking fee for all item(s) with a $10.00 max per item. Exchange: $7.50 restocking fee for item(s) being exchanged.
Return Authorization numbers will be canceled after 30 days from issuing the number.
If you received a different product than initially purchased, the item must be returned with the following:
· All original contents (product, manuals, instructions, etc.).
· Original packaging.
· Original invoice or receipt.
Once a return is authorized by our return department you should: Return the item to the address given to you by our return department.
Write the Return Authorization Number clearly on the box or package.
Keep your shipping records for proof of shipment in the event of loss of returned merchandise.
Returns shipped via U.S. Postal Service (U.S.P.S.) or with a value of over $100.00 should be insured.
We cannot be held liable for return merchandise that does not reach our return department.
We can refund shipping costs only if the return is a result of our error. You are responsible for all freight charges on shipments that are refused or returned with no fault on our part.
We are not responsible for incidental or consequential damages or losses to defective products, errors in shipping your order, or other errors. The limit of our liability is the replacement cost of any item you purchase from us.